Privacy Policy

At Zeno & Co., we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data.

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Information We Collect

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Personal Information: Name, billing and shipping addresses, email address, phone number, and payment details when you place an order.

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Technical Information: IP address, browser type, operating system, and browsing activity to improve user experience and site performance.

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Communications: Records of inquiries, customer service requests, and email correspondence.

 

Use of Information

We use your data to:

• Process and fulfill your orders.

• Communicate with you regarding your purchase, shipment, or inquiries.

• Improve our website, services, and customer experience.

• Ensure compliance with applicable laws and regulations.

 

Sharing of Information

• We do not sell or rent your personal data to third parties.

• Data may be shared with trusted service providers (couriers, payment processors, IT support) strictly for order fulfillment.

• We may disclose information if required by law, customs, or to protect our rights and prevent fraud.

 

Data Security

• All transactions are protected with SSL encryption.

• Sensitive payment information is never stored on our servers.

• We implement industry-standard measures to protect against unauthorized access.

 

Your Rights

• You have the right to access, correct, or request deletion of your personal data.

• You may opt out of marketing communications at any time.​

 

For privacy concerns, contact us at support@zeno_co.com.